Dear visitor,
on Monday, 17th December 2018 between 10:30 and 12:30 a.m. (CET), a maintenance in our office building in Munich will limit our availability via phone. Both for the support as well as the dial through numbers of the colleagues are affected. We kindly ask you to only contact us via email or the known mobile phone numbers during this period. For emergency cases, the support is available at the specially setup mobile phone number +49 172 8270926.
Thank you for your understanding.
Your contact to cleversoft
Do you already have a specific need? Or do you only initially want to consider the ways in which you can streamline your business processes? We are happy to support and advise you regarding these issues and others. We are here to help and look forward to hearing from you!
- Contact Person
- Support
- Locations
Your contact person
Lisa Waldherr
+49 89 288 511 - 132
Your contact person in Sofia
Anton Antonov
+49 89 288 511 - 149
Support
cleversoft offers telephone support on Bavarian working days from 9:00–17:00 at +49 (0) 89 288 511 – 11.
You can contact our customer support team by email using the following addresses:
FactsheetsLIVE™ incl. KIID Service and FD Distributor™
support@factsheetslive.com
PRIIP service for insurance companies and asset managers
priips-support@factsheetslive.com
Insurance companies
insurance.support@clever-soft.com
Web solutions
web.support@clever-soft.com
TRKD (Thomson Reuters Knowledge Direct)
eikon-apps-support@clever-soft.com
docRepository™, docCreator™ and OTC KID-Generator
PRIIP and PIB services for banks
support@kid-for-priip.eu
SIX FI PIB service supported by cleversoft
support@cleverpib.de
ProviAM™
support@proviam.com
CRM & Document Management
crm.support@clever-soft.com
EIKON Apps
eikon-apps-support@clever-soft.com
TeamViewer
With cleversoft TeamViewer, we can establish a connection between your and our computers within seconds. This facilitates the smooth flow of web presentations, meetings, and support inquiries. All you need is the client for your operating system. These can be found in the download box on the right. After being downloaded, this client will start without having to be installed and automatically connects to our server. Then all you have to do is share the ID provided in the program window with your cleversoft representative, and the TeamViewer meeting can begin.
Do you have any questions about our products? Please get in touch, we will be happy to arrange a TeamViewer meeting with you!
(2,66 MiB) (13,10 MiB) (2,63 MiB) Hauptsitz München
Paul-Heyse-Str. 6
80336 München
Deutschland
Tel.: +49 89 288 5111-0
Niederlassung Frankfurt
Mainzer Landstr. 158
60327 Frankfurt am Main
Deutschland
Tel.: +49 89 288 5111-0
Niederlassung Nürnberg
Marienstr. 8
90402 Nürnberg
Deutschland
Tel.: +49 89 288 5111-0
cleversoft Luxemburg S.A.
2-4, Rue du Nord
2229 Luxembourg
Luxemburg
Tel.: +352 27860176
cleversoft Bulgaria OOD
ul. "George Washington" 23
1000 Sofia
Bulgarien
Tel.: +359 2 492 53 67