Privacy policy

This privacy statement was last updated 9 December, 2021.

(1) Introduction

 We are pleased that you are visiting our website. We respect your privacy. We take data protection and data security when using our website very seriously. With this data protection declaration, we would like to inform you about the extent to which data is collected when you use our website and the purposes for which we use this data. We would also like to provide you with information about your rights in this regard.  

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  1. General information

In the following, we inform you in accordance with Art. 13 GDPR about the collection of personal data when using our website. Personal data includes all data that can be related to you personally, e.g. name, address, email addresses and user behavior.

The controller within the meaning of Article 4 (7) EU General Data Protection Regulation (GDPR) is:

cleversoft group GmbH
Luise-Ullrich-Str. 14,  

80636 Munich
Germany
Email: info@clever-soft.com
(see our Imprint).

You can contact our data protection officer at:

Bugl & Kollegen Gesellschaft für Datenschutz und Informationssicherheit mbH
Alexander Bugl
Eifelstraße 55
93057 Regensburg, Germany
Email: kontakt@buglundkollegen.de

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  1. Your rights

If personal data is processed about you as a user, you are considered a data subject in accordance with GDPR. Data subjects are entitled to the following rights vis-à-vis the controller:

  • Right of access by the data subject (Art. 15 GDPR)
  • Right to rectification or right to erasure (Art. 16, 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Notification obligation regarding rectification of erasure of personal data or restriction of processing (Art. 19 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object (Art. 21 GDPR)
  • Right to revoke given declarations of consent. The lawfulness of the processing carried out until the revocation remains unaffected on the basis of the content valid to date. (Art. 7 (3) GDPR)
  • Right to lodge a complaint with a supervisory authority (Art. 77 GDPR).

The competent supervisory authority in data protection matters can be found under the following link: https://www.bfdi.bund.de/DE/Service/Anschriften/Laender/Laender-node.html

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  1. Hosting

The hosting services we use are intended to provide the following services: Infrastructure and platform services, computing capacity, storage space and database services, email dispatch, security services and technical maintenance services, which we use for the purpose of operating this online presence.

For this purpose, we or our hosting provider process inventory data, contact data, content data, contract data, usage data, metadata and communication data of customers, interested parties and visitors of this online presence on the basis of our legitimate interests in an efficient and secure provision of this online presence, in accordance with Art. 6 (1) point (f) GDPR in conjunction with Art. 28 GDPR (conclusion of order processing contract). We have agreed to the Standard Contractual Clauses with all our service providers.

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  1. Contacting us
  1. Nature and purpose of the processing

The data you provide in the contact form will be stored for the purpose of individual communication with you. For this purpose, it is necessary that you provide a valid name, email address and short description of the reason of your contact. This serves the assignment of the request and the subsequent response to it. The provision of additional data is optional. If you contact us by email, the data you provide (email address, your name and telephone number, if applicable) will also be processed for individual communication. By submitting the contact form, you subscribe for receiving marketing communications from us.

In addition, we provide you with the live chat function of Intercom Inc., 98 Battery Street, Suite 402, San Francisco, CA 94111 USA on our website for the purpose of customer management and, above all, to ensure the fastest possible support.

In order to interconnect our tools and thus to be able to respond to the request for information and documents via the contact form/chat function, we use the integration service provider Zapier Inc., 243 Buena Vista Ave #508, Sunnyvale, CA 94086, USA. To ensure quick processing and response to your request, it is necessary for us to transfer the stored data of the contact forms/live chats to our CRM system in order to ensure a quick processing and response to your request. Therefore, the use of an integration service provider is essential in this regard.

  1. Legal basis of the processing

Data provided is processed on the basis of a legitimate interest (Art 6 para 1 lit. f GDPR). By providing the contact form and our email address, we would like to make it easy for you to contact us. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions. If you contact us to request an offer, we will process the data provided to implement pre-contractual measures (Art. 6 (1) point (b) GDPR).

The use of the live chat function is only made possible upon your express consent pursuant to Art.6 (1) point (a) GDPR.

The use of the integration service provider is based on our legitimate interest pursuant to Art. 6 (1) point (f) GDPR which guarantees a fast processing of/response to your request as well as cost-efficient design and optimization.

  1. Data categories

Contact details, content of the message

  1. Recipients

Recipients of the data are internal employees of the relevant departments and, if applicable, order processors such as Intercom and Zapier.

  1. Storage duration

Data will be erased no later than six months after the request has been processed. If a contractual relationship arises, we are subject to the statutory retention periods according to the German Commercial Code (Handelsgesetzbuch, HGB) and erase your data after these periods have expired.

  1. Legal / contractual requirement

Providing your personal data is entirely voluntary. However, we can only process your request if you provide us with your name, email address and the reason for the request.

  1. Third country transfer

Processing also takes place outside the European Union (EU) or the European Economic Area (EEA). In order to guarantee the level of data protection in this third country (Intercom, USA), we have agreed to the standard data protection clauses with Intercom and Zapier.  

  1. Automated decision-making and profiling

As a responsible company, we do not use automatic decision-making or profiling in this data processing.

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  1. Newsletter
  1. Nature and purpose of the processing

We will use data to deliver the subscribed newsletter to you by email. Your name is used in order for us to be able to address you personally in the newsletter and, if necessary, to identify you if you choose to exercise your rights as a data subject. To receive the newsletter, it is sufficient that you provide us with your email address. When you subscribe to our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be informed by email about circumstances relevant to the service or subscription (e.g. changes to the newsletter offer or technical circumstances). The email address you provide has to be valid for successful subscription validation. In order to verify that a subscription was actually initiated by the owner of an email address, we use the "double-opt-in" procedure. For this purpose, we log the subscription submission to the newsletter, the sending of a confirmation email and the receipt of the response requested herewith.

We would like to inform you that we evaluate your user behavior upon sending our newsletter. For this evaluation, the emails you receive contain so-called web beacons or tracking pixels, which are single-pixel image files stored by our service provider ClickDimensions and also Intercom. To perform these evaluations, we associate the data mentioned in VIII and the web beacons with your email address and an individual ID. Links received in the newsletter also contain this ID. The data obtained in this way enables us to create a user profile in order to tailor the newsletter to your individual interests. In doing so, we record when you read our newsletters, which links you click on in them and infer your personal interests from this. We link this data to actions you have taken on our website.

  1. Legal basis of the processing

On the basis of your expressly given consent (Art. 6 (1) point (a) GDPR), we will regularly send our newsletter or equivalent information by email to your specified email address. The evaluation of user behavior is only carried out on the basis of your aforementioned expressly given consent.

  1. Data categories

Contact data, content of the message, user behavior

  1. Recipients
  • Recipients of the data are internal employees of corresponding departments  
  • ClickDimensions and Intercom as service processor.
  1. Storage duration

This data will only be processed in this context for the duration of the required consent. After that, they will be erased.

  1. Legal / contractual requirement

Providing your personal data is entirely voluntary. Without your explicit consent, we cannot send you our newsletter.

  1. Third country transfer

Processing also takes place outside the European Union (EU) or the European Economic Area (EEA). To ensure the level of data protection in this third country, we have concluded the so-called standard data protection clauses with ClickDimensions and Intercom.

  1. Revocation of consent

You can revoke your consent to the storage of your personal data, its use for newsletter dispatch and tracking at any time with effect for the future. You will find a link to this effect in every newsletter. In addition, you can also unsubscribe directly on this website at any time or inform us of your revocation using the contact option provided at the beginning of this privacy notice.

  1. Automated decision making and profiling

As a responsible company, we do not use automated decision-making or profiling for this data processing.

  1. Processing personal data in the context of business relationship
  1. Nature and purpose of the processing

We may process the personal data of our customers, prospective customers, suppliers, vendors and partners for communication, planning, performing the contractual relationship, marketing, administration and security purposes.

  1. Legal basis of the processing

The processing of the data provided is based on a legitimate interest (Art 6 (1) Point (f) GDPR) and contract performance (Art 6 (1) point (b) GDPR)  

  1. Data Categories
  • Contact Information (full name, job title, work email address, work phone number, work address)
  • Billing information and payment data
  • Further necessary information in a project or contractual relationship or information provided voluntarily to us such as personal data relating to orders, payments, requests, and projects
  1. Recipients

Recipients of the data are internal employees of the relevant departments and, if applicable, order processors.

  1. Storage duration

We delete personal data if the storage of that personal data is no longer necessary for the purposes for which it was collected or processed, or to comply with legal obligations (e.g. German Commercial Code (Handelsgesetzbuch, HGB)).

  1. Third country transfer

Your personal data may be transferred to third parties established outside the European Union (EU) or the European Economic Area (EEA) which provide hosting services to us. To ensure the level of data protection in this third country, we have agreed to the standard data protection clauses with our respective service providers.

  1. Automated decision-making and profiling

As a responsible company, we do not use automatic decision-making or profiling for this data processing.

  1. Website visit

When you use our website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which are necessary for us in technical terms in order to display our website to you and to ensure its stability and security:

  • IP address
  • Date and time of query
  • Time zone difference from Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/HTTP status code
  • Volume of data transferred in each case
  • Website from which the request originates
  • Browser
  • Operating system and its interface
  • Language and version of the browser software

We collect and store this data on the basis of our legitimate interest for a limited time in order to initiate a derivation to personal data in the event of unauthorized access or attempted access to local servers (Art. 6 (1) point (f) GDPR).

  1. Use of cookies

What are cookies?

Cookies and similar technologies are very small text documents or pieces of code that often contain a unique identification code. When you visit a website or use a mobile application, a computer asks your computer or mobile device for permission to store this file on your computer or mobile device and access information. Information collected through cookies and similar technologies may include the date and time of your visit and how you use a particular website or mobile application.

Why do we use cookies?

We use cookies to understand how our website is used and how we can improve it. In addition, depending on your preferences, our own cookies may be used to show you targeted advertising that matches your personal interests.

What type of cookies do we use?

Functional

These cookies are always enabled because they are necessary for the functionality of the website. This includes, for example, the choice of language with which you visit the website.

Visitor behavior

These cookies allow us to improve the functionality of the site by tracking user behavior on this website. If you disable this setting, we will completely disable Google Analytics and any other tools used for you. We store this setting in the functional cookies to remember your choice on your next visit.

Tools

We would like to offer our visitors added value with the tools offered from external providers. However, through the loading of these tools, user data is transferred to third-party providers. You can deactivate these tools but may then experience restrictions in the use of this website.

How can I turn off or remove cookies?

You can turn off all but the necessary, i.e functional cookies. In the browser settings, you can change the settings to block cookies. In most browsers, you will find an explanation on how to do this in the so-called "help function". However, if you block the cookies, it is possible that you will not be able to use all technical features of our website and that this may have a negative impact on your user experience.

We have made it easy for you to manage your consents or revocations.

Which cookie banner do we use?

This website uses the cookie consent technology of finsweet for webflow to obtain your consent to the storage of certain cookies on your terminal device and to document this in accordance with data protection law.  

When you enter our website, the following personal data is stored on our servers in the EU:  

Your consent(s) or revocation of your consent(s).  

  • Your IP address  
  • Information about your browser  
  • Information about your terminal device  
  • Time of your visit on the website  

Furthermore, we store a cookie in your browser in order to be able to assign the consent(s) given to you or their revocation. The data collected in this way is stored until you request us to delete it, delete the cookie yourself or until the purpose for storing the data no longer applies. Mandatory legal storage obligations remain unaffected.  

The use of a cookie banner takes place in order to obtain the legally required consent for the use of cookies. The legal basis for this is Art. 6 (1) point (c) GDPR.  

  1. Language settings
  1. Nature and purpose of the processing

Functions of the translation service Weglot SAS, 138, rue Pierre Joigneaux in Bois-Colombes, 92270 France are integrated on this website. Weglot is loaded when you visit the website so that you can change the language to a language other than German via the language icon in the header of the website. This allows a direct connection between your browser and the Weglot server when you visit this website. Weglot thereby receives the information that you have visited this website with your IP address.

  1. Legal basis of the processing

The processing is carried out in accordance with Art. 6 (1) point (f) GDPR on the basis of our legitimate interest in improving the user-friendliness and functionality of our website.

  1. Data categories

IP-Address

  1. Recipients
  • Employees of IT and marketing departments
  • Weglot as processor
  1. Storage duration

The data is deleted when it is no longer required for the purpose for which it was collected. This is generally the case when the respective session has ended.

  1. Legal / contractual requirement

The provision of the personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website cannot be guaranteed. In addition, individual services may not be available or may be limited.

  1. Third country transfer

Processing does not take place outside the European Union (EU) or the European Economic Area (EEA).

  1. Revocation of consent

You have the right to object to the processing of your personal data at any time. You can notify us of your revocation at any time using the contact option provided at the beginning of this data protection notice.

  1. Automatic decision-making and profiling

As a responsible company, we do not use automatic decision-making or profiling for this data processing.

  1. Use of Google Analytics
  1. Nature and purpose of the processing

This website uses Google Analytics, a web analytics service provided by Google Building Gordon House, 4 Barrow Street, Dublin, D04 E5W5, Ireland. Google Analytics uses "cookies", which are text files placed on your computer to help the website analyse how visitors use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. However, due to the activation of IP anonymization on these websites, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of this website’s operator, Google will use this information to analyse your use of the website, compile reports on website activity and provide further services relating to website activity and Internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. The purposes of data processing are to evaluate the use of the website and to compile reports on website activities. Based on the use of the website and the Internet, other related services shall then be provided.

  1. Legal basis of the processing

The processing of the entered data is based on the user's consent (Art. 6 (1) point a GDPR).

  1. Data categories

IP address (truncated/anonymized)

  1. Recipients
  • Employees of the IT and marketing department  
  • Google Building Gordon House, 4 Barrow Street, Dublin, D04 E5W5, Ireland
  1. Storage duration

Data will only be processed in this context as long as the necessary consent has been given. Afterwards, they will be erased, provided that there are no legal retention obligations that prevent erasure. To contact us in this context, please use the contact details provided at the beginning of this privacy policy.

  1. Legal / contractual requirement

The provision of your personal data is voluntary, based solely on your consent. If you do not grant your permission, this may result in functional restrictions on the website.

  1. Third country transfer

Processing also takes place outside the European Union (EU) or the European Economic Area (EEA). To ensure the level of data protection in this third country, we have agreed to the standard data protection clauses with Google (Analytics). 

  1. Revocation of consent

You can revoke your consent to the storage of your personal data at any time with effect for the future. 

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the available browser plugin: "Browser Add-On to disable Google Analytics".

  1. Automatic decision-making and profiling

With the help of the tracking tool Google Analytics, the behavior and interests of visitors of this website can be analyzed. For this purpose, we create a pseudonymous user profile. 

  1. Use of LeadFeeder
  1. Nature and purpose of the processing

We use the LeadFeeder which is a service provided by Liidio Oy, Mikonkatu 17 C, Helsinki 00100, Finland, as a lead generation tool. LeadFeeder accesses the list of IP addresses of website visitors provided by Google Analytics as part of its analysis and links the list of IP addresses with information about the companies that can be found on the Internet under these IP addresses. Due to the shortening of the IP address of the website visitors, which is already carried out when using Google Analytics, a direct personal reference is not established.

Only company visitors can be identified. LeadFeeder is integrated with our CRM system & email marketing tool.  

  1. Legal basis of the processing

The processing of the entered data is based on the user's consent (Art. 6 (1) point (a) GDPR).

  1. Data Categories

IP-Address (truncated/anonymized)

  1. Recipients
  • Employees of IT and marketing departments  
  • LeadFeeder as processor
  1. Storage duration

Data will only be processed in this context as long as the necessary consent has been given. Afterwards, they will be erased, provided that there are no legal retention obligations that prevent erasure. To contact us in this context, please use the contact details provided at the beginning of this privacy policy.

  1. Legal/ contractual requirement

The provision of your personal data is voluntary, based solely on your consent. If you do not grant your permission, this may result in functional restrictions on the website.

  1. Third country transfer

Processing does not take place outside the European Union (EU) or the European Economic Area (EEA).

  1. Revocation of consent

You can revoke your consent to the storage of your personal data at any time with effect for the future. 

  1. Automatic decision-making and profiling

As a responsible company, we do not use automated decision-making or profiling for this data processing.  

  1. Use of Youtube Videos
  1. Nature and purpose of the processing

We embed YouTube videos on our website. The operator of the corresponding plugins is YouTube, Google Building Gordon House, 4 Barrow Street, Dublin, D04 E5W5, Ireland. When you visit a page with the YouTube plugin, a connection to YouTube servers is established. This tells YouTube which pages you are visiting. If you are logged into your YouTube account, YouTube can assign your surfing behavior to you personally. You can prevent this by logging out of your YouTube account beforehand. If a YouTube video is started, the provider uses cookies that collect information about user behavior. For more information on the purpose and scope of data collection and processing by YouTube, please refer to the provider's privacy policy, where you will also find further information on your rights in this regard and settings options for protecting your privacy (https://policies.google.com/privacy).

  1. Legal basis of the processing

The legal basis for the integration of YouTube and the associated data transfer to Google is your consent (Art. 6 (1) point (a) GDPR).

  1. Data Categories

Device information, IP address, referrer URL, viewed videos

  1. Recipients
  • Recipients of the data are internal employees of the marketing department
  • YouTube as service provider
  1. Storage duration

Anyone who has deactivated the storage of cookies for the Google Ad program will not have to expect any such cookies when watching YouTube videos. However, YouTube also stores non-personal usage information in other cookies. If you would like to prevent this, you must block the storage of cookies in your browser. Further information on data protection at "YouTube" can be found in the provider's privacy policy at: https://www.google.de/intl/de/policies/privacy/

  1. Legal/ contractual requirement

The provision of your personal data is voluntary, based solely on your consent. If you do not grant your permission, this may result in functional restrictions on the website.

  1. Third country transfer

Processing also takes place outside the European Union (EU) or the European Economic Area (EEA). To ensure the level of data protection in this third country, we have agreed to the standard data protection clauses with Google.

  1. Revocation of consent

You can revoke your consent to the storage of your personal data at any time with effect for the future. 

  1. Automatic decision-making and profiling

As a responsible company, we do not use automated decision-making or profiling for this data processing. We have no influence on the collection of data and its further use by the social networks. We also have no effective control options in this respect. Information on which data is processed by YouTube/Google and for which purposes can be found in the privacy policy of YouTube or Google.

https://policies.google.com/privacy

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  1. ‍Use of Jira Help Center
  1. Nature and purpose of the processing

We use Jira Help Center, which is a service provided by Atlassian 341 George Street, Sydney, NSW 2000, Australia, as a tool for supporting our customers regarding our products and services. When you click on the “Open a ticket” button, you will be directed to the Atlassian website, where you will be asked to provide contact information, a summary of your problem and any other documentation, screenshots or information that would be helpful for solving your problem. For more information, please see Privacy Policy | Atlassian.The data you provide will be processed by us for support and communication purposes.

  1. Legal basis of the processing

The processing of the entered data is based on the user's consent (Art. 6 (1) point (a) GDPR).

  1. Data Categories
  • Contact Information
  • IP-Address
  • Language  
  1. Recipients
  • Employees of IT and customer support departments  
  • Atlassian as processor
  1. Storage duration

Data will only be processed in this context as long as the necessary consent has been given. Afterwards, they will be erased, provided that there are no legal retention obligations that prevent erasure. To contact us in this context, please use the contact details provided at the beginning of this privacy policy.

  1. Legal/ contractual requirement

The provision of your personal data is voluntary, based solely on your consent.  

  1. Third country transfer

Processing also takes place outside the European Union (EU) or the European Economic Area (EEA). To ensure the level of data protection in this third country, we have concluded the so-called standard data protection clauses with Atlassian.

  1. Revocation of consent

You can revoke your consent to the storage of your personal data at any time with effect for the future. 

  1. Automatic decision-making and profiling

As a responsible company, we do not use automated decision-making or profiling for this data processing.  

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  1. Use of GoTo
  1. Nature and purpose of the processing 

We use GoTo Technologies Ireland Unlimited Company, The Reflector 10 Hanover Quay Dublin 2 DO2R573 Ireland, as a tool for organizing and holding webinars. To register for a webinar, you need to provide us with the required information. The email address you provide must be valid for successful registration. After submitting the registration form, you will receive an invitation email from GoTo. Registration for webinars is free of charge and you can register for webinars in exchange with your data. The data you provide will be used for registering you for the respective webinar. You may also be contacted for marketing purposes. (e.g., about our services or upcoming webinars). This consent can be revoked at any time via the opt-out link in each newsletter.Information about data processing by GoTo in general can be found here: https://www.goto.com/company/legal

In order to interconnect our tools and thus to be able to respond to the request for information and documents via the registration form, we use the integration service provider Clickdimensions LLC., 5901 Peachtree Dunwoody Road, NE Suite B500, Atlanta, USA. To ensure quick processing and response to your request, it is necessary for us to transfer the stored data of the registration forms to our CRM system in order to ensure a quick processing and response to your request. Therefore, the use of an integration service provider is essential in this regard.

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  1. Legal basis of the processing 

The processing of the entered data is based on the user's consent (Art. 6 (1) point (a) GDPR). 

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  1. Data Categories 
  • Contact Information 
  • Job Title 
  • IP address 
  • Type of device or endpoint 
  • Geolocation data 
  • Duration of service use 
  • Time zone 

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  1. Recipients 
  • GoTo Technologies Ireland Unlimited Company as data processor
  • Clickdimensions as data processor
  • Employees of IT and marketing departments

 

  1. Storage duration 

Data will only be processed in this context as long as the necessary consent has been given. Afterwards, they will be erased, provided that there are no legal retention obligations that prevent erasure. To contact us in this context, please use the contact details provided at the beginning of this privacy policy. 

  1. Legal/ contractual requirement 

The provision of your personal data is voluntary, based solely on your consent. If you do not grant your permission, we do not register you for our webinars. 

  1. Third country transfer 

Processing also takes place outside the European Union (EU) or the European Economic Area (EEA). To ensure the level of data protection in this third country, we have concluded the so-called standard data protection clauses with Demio. 

  1. Revocation of consent 

You can revoke your consent to the storage of your personal data at any time with effect for the future.  

  1. Automatic decision-making and profiling 

As a responsible company, we do not use automated decision-making or profiling for this data processing.  

  1. Online Presence in Social Media

We use our social network accounts in order to inform social network users about our services and to communicate directly via the platforms if they are interested. We are currently represented in the following social networks: 

Our social media channels can only be accessed by visitors to the website via an external link. We do not use any plugins or other interfaces on our website than the respective networks offer for embedding the offers on websites.
We have no influence on data collection and its further use by the social networks. Hence, we have no knowledge about the extent to which, where and for how long the data is stored, to what extent the networks comply with existing erasure obligations, what evaluations and links are created with the data and to whom the data is forwarded. We therefore expressly draw attention to the fact that user data (e.g. personal information, IP address) is stored by the operators of the networks in accordance with their data usage guidelines and used for business purposes. 

We only process the data of users in our social media channels to the extent that users contact us and communicate with us, via, for example, comments or direct messages. The legal basis for the processing of user data is Art. 6 (1) point b and f GDPR.

  • Twitter
  • LinkedIn
  • Facebook
  • Xing

No functions and contents of the service Twitter, offered by Twitter Inc., 795 Folsom Street, Suite600, San Francisco, CA 94107 or 1355 Market Street, Suite 900, San Francisco, CA 94103, USA, are part of the scope of our online offer. The Twitter channels can only be accessed via an external link. If visitors to the website are members of the Twitter platform, Twitter can match the call to the social media channel with the user's profile if the user visits our Twitter profile while logged in. We would like to point out that we have neither influence on the content nor the scope of use of the data collected by Twitter Inc. For further information in this regard, please refer to the Twitter Inc. privacy policy: http://twitter.com/privacy
Furthermore, we would like to point out that you can modify the settings of your Twitter accounts to protect your privacy accordingly.

No functions and contents of the LinkedIn service, offered by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland, are part of the scope of our online offer. The LinkedIn channels are only accessible via an external link.
If visitors to our website are members of the LinkedIn platform, LinkedIn can match the call to the social media channel with the user's profile if the user visits our LinkedIn profile while logged in. We point out that we have neither influence on the content nor the scope of use of the data collected by LinkedIn. For further information in this regard, we refer to the privacy policy of LinkedIn: https://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv

You can access the Facebook social media network via external links from our website. All functions in the social media network are made available by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland. The Facebook channels can only be accessed via an external link. If you are logged in to Facebook with your own profile and visit our social media channel, Facebook can match your visit with your logged-in profile. If you do not want your user account to be associated with your IP address, please log out of your Facebook account before using our website.

For more information on the way your data is processed, please refer to Facebook's privacy policy: https://facebook.com/privacy/explanation and to our "Facebook Page" data policy, which you can view under section XVI of this policy.

No functions and contents of the service Xing, offered by New Work SE, Dammtorstraße 29-32, 20354 Hamburg, Germany, are part of the scope of our online offer. The Xing channels can only be accessed via an external link. If visitors to our website are members of the Xing platform, Xing can match the call to the social media channel with the user's profile if the user visits our Xing profile while logged in. We would like to point out that we have neither influence on the content not the scope of use of the data collected by Xing. For further information in this regard, please refer to the Xing privacy policy: https://www.xing.com/app/share?op=data_protection

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  1. Facebook Page Data Policy

cleversoft operates an online presence on Facebook, a so-called Facebook Page. For the visit of our Page, the following supplementary information on data processing applies. Information about data protection on Facebook in general can be found here (https://www.facebook.com/about/privacy/).

1. Shared responsibility, contact details, company data protection officer:

We are jointly responsible with Facebook for the operation of our Facebook Page in accordance with Art. 26 GDPR. For this purpose, we have defined in an agreement with Facebook who fulfills which obligations with regard to data protection. This agreement can be accessed here (https://www.facebook.com/legal/terms/page_controller_addendum). Accordingly, Facebook is primarily responsible for providing the data subject with information about the joint processing and enabling him or her to exercise his or her data protection rights. Notwithstanding the above, we hereby inform you about your visit to our Facebook Page.

Our contact details are:

see our Imprint

You can contact Facebook at:

Meta Platforms Ireland Ltd.
4 Grand Canal Square,
Grand Canal Harbour,
Dublin 2, Irleand

You can contact Facebook online here: (https://www.facebook.com/help/contact/2061665240770586)

You can contact our company data protection officier at:

Bugl & Kollegen Gesellschaft für Datenschutz und Informationssicherheit mbH
Sedanstraße 7
93055 Regensburg, Germany
Email: kontakt@buglundkollegen.de

You can contact Facebook‘s data protection officer at:

https://www.facebook.com/help/contact/540977946302970.

2. Collection and storage of personal data and the nature, purpose and use thereof:

a) Data collected by Facebook:

If you are a Facebook user, Facebook collects the data described in the Facebook Data Policy under "What kinds of information do we collect? If you are not a Facebook user, cookies provided with identifiers, small text files, may still be stored in your browser, which enable so-called tracking of your user behavior.

As a rule, the user data during a visit to Facebook is also processed by Facebook for market research and advertising purposes. Based on the user behavior (including when you visit our Page), complex user profiles are created, which Facebook can use to display personalized advertisements to the visitor within and outside of Facebook. More information on this can also be found in the Facebook data policy.
If you do not agree with this, you can object here (opt-out).

b) Data used by us (”Page-Insights”) and legal basis:

Facebook provides us with statistics and usage data that we can use to analyze the use of our Page (so-called "Page-Insights"). This enables us to continuously improve our offer on Facebook. We, as the operator, do not make any decisions regarding the processing of Insights data and any other information resulting from Art. 13 of the GDPR, such as storage duration of cookies on user end devices. The primary responsibility under the GDPR for the processing of Insights Data lies with Facebook and Facebook fulfills all obligations under the GDPR with regard to the processing of Insights Data.

We as the site administrator have no other way, including via user tracking, to evaluate user behavior on our Page. It is also fundamentally not possible for us to identify the visitor of the Page on the basis of the Page-Insights. In particular, we are not entitled under the agreement to demand that Facebook disclose individual visitor data. Identification is only possible for us if we are able to assign individual profile pictures to "Like" Page Views; however, this is only possible to the extent that our Page has been marked with "Like" by the corresponding visitor, and the "Like" Page Views is set to "public".

What information Facebook uses to create Page-Insights can be found here.

The operation of our Faceboook Page and the use of the Page-Insights serves our legitimate interest in effective external presentation and efficient communication with our customers and prospects. This interest justifies the operation of the Page both to the legitimate interests of Facebook users, as well as to visitors to our Page who do not have a Facebook account. Accordingly, the legal basis is Art. 6(1) point (f) GDPR.

3. Sharing of data with third parties:

Data collected by Facebook is shared and processed throughout the Facebook group. The Facebook group also includes, e.g., Instagram, WhatsApp and Oculus. For example, information collected through Facebook is used to display personalized ads to users on Instagram, or information from WhatsApp is used to take action against accounts that send spam through WhatsApp on Facebook. This information can be found in the Facebook Data Policy under "How do the Facebook Companies work together?".
The processing of data by Facebook may involve the transfer of user data outside the European Economic Area (EEA), in particular the USA.

4. Right to object:

If your personal data is processed on the basis of legitimate interests pursuant to Art. 6 (1) point (f) GDPR, you have the right to object to the processing of your personal data pursuant to Art. 21 GDPR, provided that there are grounds for doing so that arise from your particular situation or the objection is directed against direct marketing. In the latter case, you have a general right to object, which will be implemented by us without specifying a particular situation. If you would like to exercise your right to revoke or object, it is sufficient to send an email to info@clever-soft.com.

5. Data subject rights:

You have the right to revoke your consent to us at any time. As a result, we will no longer process your data based on this consent in the future. Sie haben das Recht, Ihre Einwilligung jederzeit gegenüber uns zu widerrufen. Furthermore, you have the right to information according to Art. 15 GDPR, the right to rectification according to Art. 16 GDPR, the right to erasure according to Art. 17 GDPR, the right to restriction of processing according to Art. 18 GDPR, as well as the right to data portability according to Art. 21 GDPR. Furthermore, you have the right to lodge a complaint with a competent data protection supervisory authority (Art. 77 GDPR).
In principle, you can assert your data subject rights against Facebook as well as against us. Since only Facebook has direct access to your user data, you can most effectively assert your data protection rights against Facebook.

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  1. Processing of your data in the context of automated decision-making / profiling

In principle, you have the right to opt out of decisions based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. In particular, these decisions may not regularly be based on special categories of personal data pursuant to Art. 9 (1) GDPR. We do not use any corresponding decision-making processes within the scope of our website and the associated data processing.

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